Shipping Policy

Shipping Policy

ALL orders are processed within 48-72 hours after purchase and we will notify you when the item has shipped.

Due to COVID-19, we are still experiencing slight delays to shipping times and as of right now, the shipping for our products takes between 10-14 days to be delivered to your door.

 

If in any case, you have not received your order in the allotted timeslot given please contact us at info@hybridteen.com and we will help resolve that problem with our valued customer. 

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

 

 

 

 

Damages

Hybrid Teen is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.